Ideal Candidate Profile - Cuppa Yo Frozen Yogurt

The Position: Customer Service Team Member

We thank you for your interest in employment at Cuppa Yo Frozen Yogurt, please contact the store you are interested in working at directly to see if they are hiring. If they are, download and print out the Employment Application available here. After completing the application, return it directly to the store owner/manager and they will notify you as to the next course of action.

 

 

Cuppa Yo is searching for team members who are committed to providing the best customer service experience possible. This includes cleanliness of the store, positive interaction with customers and fellow team members.

 

The team member will complete daily tasks associated with store cleanliness, food safety and customer service. These tasks are non-negotiable and important to efficient operation of Cuppa Yo Frozen Yogurt. Multi-tasking is both expected and appreciated, non-working activities are not allowed. You are expected to stay busy while clocked in.

 

Key Characteristics of the Ideal Team Member

  • Hard working - working purpose and high energy with efficiency

  • Adaptable - ability to deal with unexpected situations with ease

  • Dependable - showing up for shifts promptly and reliably

  • Trustworthy - cash handling and expensive equipment are critical aspects of position

  • Self-starter - employees will need to easily find work and stay busy

  • Accountable/open to feedback - mistakes happen, we learn and grow from them

  • Friendly - positive face to face interactions with customers are crucial

  • Confident - approach situations with poise and assuredness

  • Competent - strengths in literacy and simple math

  • Resourceful - ability to use available tools and protocols to solve problems

We thank you for your interest in employment at Cuppa Yo Frozen Yogurt, please contact the store you are interested in working at directly to see if they are hiring. If they are, download and print out the Employment Application available here. After completing the application, return it directly to the store owner/manager and they will notify you as to the next course of action.